Reviews
4.1 / 5 · 36 totalDo not use this guy. He is very dodgy. I paid my deposit and he didn't make contact for 6 weeks so I tried to call him 20 times and text also with no reply. After threatening legal action and calling the police he called me to say he was going to refund. He did refund. Lucky....
Incredible prompt service! Dave knows his stuff and quickly solved the problem. Thank you so much.
The Scotsman installed two Gliderol roller doors at our house about 12 months ago. To be fair, he did a good job and the price was fair, I was happy. A little later, a small lock cover broke off one of the doors, so we tried to contact him to come and fix it. It really wasn't a major problem, but try and get the guy to respond to emails, calls or texts? When he finally did respond, he was shirty with me, I was impatient don't you know! So I called Gliderol in Brisbane myself, they posted up the part and I fixed it myself. Then recently, acting on his original advice, I called to arrange an annual service of the doors. A young bloke answered the phone professionally (a nice change) and we set up an appointment. The Scotsman turned up on time, said hello, and then spent a little less than an hour tightening some springs and hosed down the doors. I asked him if he wanted me to pay him as he left, he said he would email an invoice. A couple of days latter I received an invoice for $320.00! For less than an hour's work and no parts? So I emailed him and asked him whether that was the correct amount. I received an unusually prompt reply to ask what was the problem, and to say that the fee was $160.00 per door on the beaches. He also told me that I should use someone else next time. There are a few other similar Google reviews on this business. I paid the invoice, but won't be using this fellow again. The after sales experience is rude and unprofessional, it seems that it depends on what mood he's in on the day as to what kind of response you get.
What are terrific human! Dave did a fabulous job of fixing our door and nothing was too much trouble. I am so happy with the service we received and would absolutely recommend Dave. Thank you again Dave - awesome job!
Dave came and serviced our garage door. We are so happy with the job. Prompt, reliable and easy to do business with. Highly recommend this Scottish guy .
Rang and was greeted with just a "Hello ?" No business name introduction. So I wasn't sure if I'd rung the right number and I had to ask him: "Is this Scottish Dave's FNQ Rollerdoors ?" He said "yeah". Not a confidence building start so I've gone elsewhere.
Dave came out quickly after our first call to look at a motor on a sectional door. It needed replacing and we were booked in for a few days later, having had a cancellation, we actually got everything fixed within a few days of initial contact. Great communication, workmanship and business owner. Highly recommend!