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Saddingtons Garage Doors

3.8(30 reviews)See reviews ↓·Newcastle

About the company

Saddingtons Garage Doors, legally Saddingtons Building Supplies, has operated for more than 90 years and employs over 60 staff. It is an accredited B&D dealer and the only B&D accredited dealer in the Hunter.

The company supplies, installs and repairs the full range of garage doors and openers, carrying brands including Colorbond, B&D, Gliderol, Rollmasta, Merlin, Panelmasta, Centurion Doors and Steel-Line. Its service area covers Newcastle, Lake Macquarie, Port Stephens and the Hunter Valley, and it has three locations: Broadmeadow (Head Office), Rutherford and Boolaroo.

What customers say

Based on genuine customer reviews

Saddingtons Garage Doors supplies, installs and repairs roller doors for homes around Broadmeadow, and the feedback is candid about both strengths and shortcomings. Reviewers praise the finished result, with electric roller doors singled out for the difference they make to daily life, including for support workers assisting a family member. Installers are described as punctual, quick and efficient, completing work within the quoted figure and managing a larger clearance for a taller vehicle without difficulty.

Clear communication is a recurring theme, from the first enquiry through to after the job, with questions answered patiently and the work explained on site. Named staff draw particular credit: Troy is remembered for his knowledgeable, respectful manner on the day of a job, while office team members are noted for keeping customers informed.

Competitive pricing also comes up, with one household obtaining the same door and motor for considerably less than comparable quotes. Against this, missed appointments and lengthy waits for repairs are a frequent complaint, along with trouble reaching anyone by telephone. One installation date promised after a deposit was not honoured, and a manager reportedly acknowledged a missed visit without offering redress. A quoting visit that required more wall assessment than anticipated caused further frustration.

Reviews

Reviews are taken from publicly available sources.

MM
Martina Magnery18 December 2025

Was assured if I paid a deposit before a certain date doors would be installed before Xmas, then told otherwise. Trying to get someone on the phone to see installation date has been totally frustrating. When I did get someone on the phone she was dismissive and basically hung up in my ear. Poor customer service and unprofessional experience.

DG
di gontier27 November 2025

Had a garage door problem ,prompt service and communications, was the best. From the guy who serviced the garage door to the technicians who installed the new motor, couldnt have got better service. Great job

GM
Geoff Masters19 August 2025

The team at Saddingtons were super helpful and professional from my first call looking for after-hours support to arriving on time for the repair work and doing it on time and budget.

MB
Moji Barari1 June 2025

I’m truly disappointed. I’ve been waiting for nearly two months for someone to check my garage door, which is not working and has caused major issues for us. I do not recommend this service at all.

LS
Lyn Schlaeger13 June 2024

Hi Teneeka, I was very happy with the service and the roller door. We were treated with respect, kept well informed and Troy did a great job on the day. He was quick and efficient, knew his stuff and answered all my questions with patience and respect. Our daughter, whose villa unit it is, says she feels like royalty now and the remote-controlled roller door makes life much easier for her support workers. So, many thanks for a job well done. Regards, Lyn Schlaeger

ST
Stuart Tylor5 March 2024

Hi, rarely do I ever give feedback. In this case the team from Saddingtons looked after me from start to finnish. Our rather sad roller door was replaced, inc lifted to fit my new 4x4. The team had my quote within a few days giving me time for a few more, Some $500 cheaper than competitors for the same products led me to getting the door and motor. The staff had me in the loop with communication and the two boys who installed the door were on time, very polite and clean. Not only did they help me lift the door to fit the new car They had my door installed, run me through the controls and absolutely no mess. By the way the way it was 35 degree + day yet they got me sorted to secure my premises. I'm very happy with the service, from quote to install which includes the number of calls from admin staff. Totally recommend them Thks again Stu

HD
Heather Dew16 February 2024

While I had to wait a week after a break in to my garage the service offered by Saddingtons was excellent. Both the office lady and the man who came to fix and service my doors could not have been more helpful Thank you .

Garage door repairs in Newcastle compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Newcastle are compared.

RankProviderRatingReviewsOpen Sat.
1Coast to Valley Garage Doors★ 5,0148No
2Greenys Garage Doors★ 5,0135No
3Garage Door Assist★ 5,059Yes
4Pillidge Garage Doors★ 5,054No
5Garage door pros Newcastle★ 5,024Yes
12Saddingtons Garage Doors (this page)★ 3,830No
Contact
+61249786360saddingtons.com.au/garage-doors81 Lambton Rd, Broadmeadow NSW 2292
Working hours
Monday07:30–16:00
Tuesday07:30–16:00
Wednesday07:30–16:00
Thursday07:30–16:00
Friday07:30–16:00
SaturdayClosed
SundayClosed