Reviews
4.3 / 5 · 23 totalI visited Fragments today and while it was clear there was an issue with their computer system (which they were actively trying to resolve on the phone), the two staff members were still incredibly helpful and attentive. Between them, they sorted exactly what I needed and were genuinely apologetic about the delay. Despite the hiccup, the service didn’t miss a beat. I left with exactly what I was after and couldn’t be happier with my chalk paint colour — it’s a perfect match for my project. Great customer service and a lovely experience over all.
A tap order from mid November 2024 arrived today 26 March 2025. This was promised January 2024 at the latest. Fragments ordered my Bastow tap from Tribata. This has been holding up our kitchen for one month. If it wasn’t for myself being persistent with Tribata I’m sure my tap would still be somewhere else. I should not have had to contact Tribata direct with phone call after phone call. Email after email. Only to be told by Fragments they understand my frustration. (What a throw away line). No I’m not happy with Fragments service on this matter or my dealings with Tribata.
Absolutely brilliant so helpful
Just like walking into wonderland 🙂 so many beautiful items. Are there any more stars ?
Served promptly and courteously. They were out of stock of the item I was after, but gladly ordered one in for me, and called when it arrived.
Blows my mind every time. Makes you wish you were born in a different era.
Georgie and her team are always super helpful and knowledgeable with their product range. Whether you're restoring an old federation, arts and crafts or mid century modern residence, the team at Fragments will always do what they can to assist in helping you source what you're looking for. Items are not cheap, but of a much higher quality than the local hardware stores. Always perfect service.